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Organization Design seeks to optimize human
achievement. The premise is to construct an organization that makes it easier
for people to achieve results. A well-designed organization is centered on
information flow, and is built upon relationships. Organizations are people.
The process begins with a formal declaration
of the Purpose and Strategy of the organization including definition of the
specific sets of activities to be undertaken (see “Strategy Formation”).
Each logical set of activities becomes a distinct mini-organization, designed to
achieve specific outcomes. Thus, the structure of the organization is
developed around results rather than around activities.
Resources—people, information, and technology—are allocated based on what is
needed to achieve the organization’s collective outcomes.
The Organization Design process will enable you to:
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Define the true purpose of your organization
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Create a reality–based vision for the future
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Develop both internal and external customer focus
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Specify operating goals and objectives
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Implement information–based work flows
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Implement a decision–based organization structure
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Develop responsibility–based leadership
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Develop commitment–based membership.
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